FAQs

Start by selecting one of the links below. If you don’t see what you need – call or contact us online.

Simply use our online estimate request form by clicking here. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and speak with one of our marketing representatives.

Every job is different. Some jobs can be produced in minutes while some may take several days to complete. Let us know when you need your job completed and we’ll let you know if it can be done. We go to great lengths to meet even your most demanding timelines.

The Portable Document Format (PDF) is generally the preferred file format for submitting a document for printing as it works with virtually all professional printing and digital output devices. By design, a PDF file incorporates the information needed to maintain document consistency from system to system. Most other file formats such as Adobe InDesign, Illustrator and Microsoft Word are easily converted to PDF format.

The technology of design, layout and printing has come a long way to the point where much of the what you see is what you get. However, there are sometimes noticeable differences in colour calibration and spatial conformity from monitor to monitor and consequently from screen to print.

A proof is a one-off copy of your printed document used for visual inspection to ensure that the layout and colours of your document are exactly how they are intended to be. A proof is made prior to sending the document to the press for final printing.
Typically, we will produce a proof that will be sent to you online in PDF format or on printed paper, which can be either viewed in our store or delivered to you in person. For multiple-colour jobs, we can produce a proof on our output device to show you how the different colours will appear on the final product.
Your approval on the final proof is the best assurance you have that every aspect of our work and your own is correct, and that everything reads and appears the way you intended. Mistakes can and sometimes do happen. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.

Consistent high-quality images. Offset printing produces sharper and cleaner images and type than digital printing.
The print quality is generally better than in digital printing.
Works on a wide range of printing surfaces, including paper, wood, cloth, metal, leather, rough paper and plastic.
Cheaper for high volume printing. The overall price per printed piece drops.
Wide colour gamut. Offset printing can accurately reproduce colours from the Pantone Matching System, while digital methods only simulate Pantone colour using four-colour printing.

Digital printing is a method of printing in which the data and images are printed directly from the computer onto paper.

Absolutely! We range from doing a simple logo on the box, to completely covering top to bottom in custom art, designing custom inserts and reveals inside the box, drawers and many more. For heavy custom requests, please contact one of our packaging experts to make sure we can fulfil all of your needs.

We cater to all kinds of clients and their diverse printing needs. In case, you have a huge order, you can tell us your delivery deadline and other requirements and we will ensure that you get your order printed accordingly in the same quantity on time.

We do work on digital proof with flat and 3d view for the approval so that makes all clear what exactly the product will look like after printing and assembling. Also for huge orders we send a physical sample to ensure every item should be printed as per our client requirements.

We do not stock standard bags or boxes – therefore we do not have a price list. We are different in that we truly customise to your unique requirements. You can tell us the size, colour or packaging / bag style or design you require. We can also customise with your logo, images or design. Every customer is different! That is why we do not stock standard bags or boxes.

We custom make paper bags to almost any colour, size or design. Please contact us with your bag requirements.

We supply rigid boxes and flat pack boxes. We custom make boxes to almost any colour, size or design. Please contact us with your box requirements.

Rigid boxes are boxes that are made of thick board that you generally cannot lie flat.

Flat pack boxes are boxes that arrive to you flat. You make them up into boxes yourself.

Uncoated stock paper is comparatively porous and inexpensive, and is typically used for such applications as newspaper print and basic black-and-white copying. Coated stock, by contrast, is made of higher quality paper having a smooth glossy finish that works well for reproducing sharp text and vivid colours. It tends to be more expensive, however.

In the digital age of printing, it means that an image file submitted for printing is ready to be transferred to the printing plates without any alterations.

Colour separation is the process of separating a coloured graphic or photograph into its primary colour components in preparation for printed reproduction. For example, to print a full colour photo with an offset printing press, we would create four separate printing plates each accounting for one of the four basic printing inks (cyan, magenta, yellow, and black) needed to reproduce the image.
As the paper is fed through the press, each single-colour plate puts onto the paper the exact amount of ink needed at exactly the right spot. As the different coloured wet inks are applied, they blend together to create the rich and infinite pallet of complex colours needed to reproduce the original image.

Halftone printing converts a continuous tone (solid areas of black or colour) photograph or image into a pattern of different size dots that simulate continuous tone. When examining the page closely, you will see a series of dots spaced slightly apart. At a normal viewing distance, however, the spacing between dots becomes essentially invisible to the eye and what you see is a continuous tone.

Pantone colours refer to the Pantone Matching System (PMS), a colour matching system used by the printing industry whereby printing colours are identified by a unique name or number (as opposed to just a visual reference). This helps make sure that colours turn out the same from system to system, and print run to print run.

No. White is not generally considered a printing colour as typically the paper itself will be white. If a coloured paper (something other than white) is chosen, then white becomes a printing colour if any text or graphics require it.

We will invoice you, and you can pay via the payment link on our site.

Upload File